I just received this email, obviously in response to the phone call I got this morning:
Dear Kevin Stone,
Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request.
Based on your request, we are removing your name from the Network Solutions E-Mail and Call Lists.
Of course, I never really "contacted the Network Solutions Customer Service Department". I just told their sales guy to never call my house again. But still, kudos to them for taking the hint, even though they never should have had me on that list the first place. I guess they're not total creeps. Still, though, I wish companies would get something through their heads: when customers don't buy extra services from you, it's not because they didn't know about them, or because you weren't being pushy enough with your sales pitch. It's because that's exactly what they intended to do. I don't need hosting; I don't need hungrylikekevins dot-biz through dot-xxx. I purchased exactly the domain that I needed, and nothing more. Just like when somebody goes into a 7-11 and buys a Heath bar, you don't try to sell them a 24-pack of Hamm's on top of it.
Okay?
You need to understand this, American companies.
Anyway, thanks for taking me off your call list, Network Solutions. I promise not to say anything else bad about you (unless you screw up again).